Service delivery

Delivery method

Reports, technical documentation and other agreed deliverables are delivered electronically to the customer’s designated email address or another delivery channel specified in the accepted quotation.

Timing and milestones

Published timings are indicative. The schedule, milestones and acceptance points for a project are those stated in the accepted quotation. Customer delays, unavailable equipment, missing information or a scope change can affect delivery timing.

Acceptance and evidence

The customer should review deliverables promptly and notify CompilerApp of any material issue against the agreed scope. Email confirmation and agreed project records may be used as evidence of delivery.

Customer-provided equipment

The customer is responsible for lawful ownership or access, accurate information, transport arrangements and declared testing constraints for any equipment or materials it supplies.